24/7 AOG Critical Response

HotlineUK +44 1403 798888US +1 877 780 2008

Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.

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Award Winning Customer Service

As a company, we pride ourselves on our ability to tailor our customer service to individual requirements ensuring their continued satisfaction and capturing their repeat business.

We have been accredited with many awards for our service.

Our aim is to ensure that every customer requirement is met within an optimum time frame, helping to build a competitive advantage whilst working with complex logistics solutions and meeting strict operational deadlines. Crucially, we help customers to avoid grounding an aircraft.

Tailor-made service

We employ more than 30 nationalities with almost 70 languages spoken and a diverse multi-cultural understanding. The drive and dedication of our professional teams, PBH, component repairs, sales, logistics, engine management and customer services, sustains our worldwide reputation for tailor-made commercial solutions.

Adding the AJW personal touch cannot be achieved by sitting at a desk and sending emails. It takes time to get to know our customers and find ways to interact with their teams, sometimes introducing new technologies or training their staff to implement new systems and processes.

Wherever our customers may be located we're happy to make the journey.

Contact us for first-rate customer service >