24/7 AOG Critical Response
HotlineUK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
AJW CUSTOMER ACCOUNT
Existing AJW customers can benefit from a secure online account, giving instant access to the real-time information you need, when you need it most.
A General Terms Agreement with us can give you everything you need to keep your aircraft flying, increasing your aviation efficiency. Whether that's faster delivery times for aircraft spares or extended return times on exchanged or leased items. We have the flexibility to meet your needs.
Everything you need in one place, and at the best possible price.
Contact us about creating a General Terms Agreement >
Talk to AJW about a General Terms Agreement (GTA) - everything you need in one place, and at the best possible price.
24/7/365 Asset Availability
Critical parts and components, can be aligned to your specific usage, and located across AJW's strategic global hub-stock network.
Service Levels Guaranteed
Agreed service levels and guarantees are put in place to ensure consistent service delivery.
Global Repair Capability
Our global aircraft parts repair capability and dedicated component repair facility, AJW Technique, will support everything you need alongside guaranteed Turn-Around-Times provided at the time of quoting.
Pricing Benefits
Controls are in place to ensure you obtain the best fair market price on every transaction. Our high volume of parts sales and repair of component parts, along with our leading position in the industry, allows all airlines, whatever their fleet size, to benefit from our buying power. Volume discounts are rebated to you.
Warranty Management
We provide comprehensive warranty service for all parts supplied and included within the agreement.
We invite you to benchmark the pricing, workmanship and customer focus of AJW. We are confident of the value they bring to our customer support services.
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