24/7 AOG Critical Response

HotlineUK +44 1403 798888US +1 877 780 2008

Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.

AOG desk full details

CLOSE

AJW CUSTOMER ACCOUNT

LOGIN OR CREATE AN ACCOUNT

Existing AJW customers can benefit from a secure online account, giving instant access to the real-time information you need, when you need it most.

FIND OUT MORE

CLOSE

ACCOUNT

AOG DESK

Search for Parts Search for Repairs Search for Engines AOG DESK 24/7/365

Upcoming Event
Growth Frontiers Global Dublin
Email to my diary
Send
Thank you

MRO Services

A different approach

AJW Technique is founded upon the flexible and innovative characteristics that AJW is renowned for. Here are some of the ways that differentiate our approach to component repair and overhaul:

A repair facility that is designed to succeed

Lean manufacturing techniques are implemented with a 5(6)S core philosophy throughout. Technicians are given responsibility with accountability, and they bring forward ideas for efficiency gains. The visual flow is obvious, and customers can understand their units' movements through the workshop.

A collaborative attitude

No personal office space or top floor. Our management team is where they are needed day to day. A flat decision making structure from Floor>Manager>GM allows dynamic flexibility and speed. Efficient component repair processes come first, everything else is a support function.

Our ethos is quality above all else

We support a very demanding internal customer where on-wing life is paramount (AJW Group has more than 6,000 aircraft under contract). That customer understands MRO, it has been searching out best practices for more than 90 years.

Above and beyond

More than standard component maintenance manual recommendations for reliability gains and cost savings. PMA evaluated and life-ing schedules utilised. Design approval is leveraged in order to salvage not scrap, as well as to enhance repair schemes and material options in order to reduce cost and maximise product reliability.

Strategic Partnerships

In a win/win scenario we work with OEMs under licence not against. We get access to the latest technical manuals and preferential piece-part pricing and can, therefore, service bigger operators. These benefits are passed onto our customers through sustainable reliability and commercial competitiveness. The OEM gains saturation and economies of scale.

What TAT?

AJW Technique's service solutions are based around fulfilment or dynamic TAT, not the classic adherence to rigid time conformance. Our repairs backed up by US$500m of exchange ready inventory across multiple platforms and AJW is renowned worldwide for its award-winning AOG service.

Our mission can be summed up as:

Delivering cost-competitive high-quality component repairs that will drive down the Operators Direct Maintenance Cost (DMC).

Nurturing strategic OEM relationships to ensure we have the best pricing and the best technical coverage for our component base. This ensures customer peace of mind.

Sustaining flexibility as the cornerstone to providing services that are tailored to specific operator profiles, both in commercial terms and product offering.