24/7 AOG Critical Response
Hotline
UK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
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24/7 AOG Critical Response
HotlineUK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
AJW CUSTOMER ACCOUNT
Existing AJW customers can benefit from a secure online account, giving instant access to the real-time information you need, when you need it most.
AJW Group is committed to transforming aviation efficiency with technology-driven solutions. We're leaders in digital innovation, integrating COTS apps with our proprietary tech stack.
Our digital transformation spans customer-facing systems to enhance the customer experience and operational efficiency. We apply digitalisation across all aspects of our business for operational excellence, sustainability, and customer service, reshaping the aviation industry with cutting-edge digital technologies. Find out more about our Digital Flight Path below.
AJW is committed to keeping the world flying. Our mission is to Transform Aviation Efficiency through market-leading, technology-driven solutions across aviation component parts, MRO, and supply chain management. Through the deep domain knowledge of our people, we will fundamentally change industry operations and serve our customers with the application of technology.
What truly sets AJW apart is our dedication to digital innovation. We are developing a digital tech-stack, seamlessly integrating the best "Commercially Available Off-The-Shelf" (COTS) enterprise applications with our proprietary innovations. This approach not only distinguishes us from our competitors but also positions us as the most accessible partner in the industry.
We are investing in digital transformation that will span the entire spectrum, from customer-facing sales systems to intricate back-end ERP systems and operational tools. We extend this commitment to delivering an exceptional customer experience, encompassing aspects like delivery, communication, billing, and reporting. Digitalisation is at the core of our daily operations, even influencing how we manage the well-being of our people and optimise energy usage across our facilities.
The comprehensive digitalisation program incorporates every facet of our global parts and MRO businesses, our flight hour support services, and the management systems governing our buildings, warehouses, and transportation. Through these efforts, we aim for operational excellence, driven by efficiency, sustainability, safety, and regulatory compliance.
AJW is on a journey to reshape the aviation industry into a technology-driven powerhouse by implementing the finest digital technologies to ensure its continued delivery of customer service excellence.
Donald Parsons
Data & Analytics Director
Giles Manger
Digital Director
Ian Parker
Security & Operations Director
Donald Parsons
Data & Analytics Director
Donald is a skilled IT professional with experience across a variety of industries and roles. Currently holding the position of Data & Analytics Director, he joined AJW Group in 2019 in the role of Data Warehouse Manager and then moved into the position of Data & Analytics Manager.
Donald is responsible for championing the responsible and strategic use of our data, playing a pivotal role in keeping both our company and the aviation industry soaring to new heights. He works with the extensive AJW Digital Team to ensure we embrace our digital transformation journey as a means to growth and expansion, while also ensuring the security of our systems and safeguarding our invaluable data.
Before joining AJW, Donald worked as an IT Consultant providing expertise in Business Analysis, Systems Support, PowerBuilder, SQL Server, and Oracle for a variety of clients including the International Labour Office, the World Health Organisation, Unilever, Tearfund, Nissan, Trace Solutions and Shop Direct.
He has a strong desire to constantly expand and improve his skills making full use of available resources.
When not securing and analysing our company data, Donald likes cooking (especially on his BBQ, which he does all year round), travelling, and keeping fit at a local boot camp.
Giles Manger
Digital Director
Giles joined AJW Group in 2023 as Digital Operations Director. Based at our Headquarters in Slinfold, he leads the Digital Operations team to ensure the efficient support of our digital objectives and BAU targets.
With a strong background in IT delivery and project management, Giles has extensive experience in managing digital teams in several capacities, from support and operations to digital transformation.
He is driven by the completion of effective and focused delivery and loves nothing more than working with motivated individuals and teams across all sectors of an organisation. When he’s not leading digital operations, Giles enjoys spending time with his wife and three children. He is also an avid sports fan and enjoys keeping active. He has completed several triathlon races and ran The London Marathon in 2024!
Ian Parker
Security & Operations Director
Ian joined AJW in July 2023 as Digital Security Director, based at the AJW Headquarters in Slinfold, UK. With his wealth of knowledge, he leads AJW’s data privacy and security strategy, as well as ensuring good security is at the foundation of all our digital transformation projects.
Ian’s impressive career in digital security management spans more than 20 years, and he has worked for many nationally and globally renowned organisations. Some of his previous roles include; Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau.
When not at work, Ian likes taking time out to enjoy his lifelong love of cycling – even completing a triathlon or two!
Donald Parsons
Data & Analytics Director
Giles Manger
Digital Director
Ian Parker
Security & Operations Director
Donald Parsons
Data & Analytics Director
Donald is a skilled IT professional with experience across a variety of industries and roles. Currently holding the position of Data & Analytics Director, he joined AJW Group in 2019 in the role of Data Warehouse Manager and then moved into the position of Data & Analytics Manager.
Donald is responsible for championing the responsible and strategic use of our data, playing a pivotal role in keeping both our company and the aviation industry soaring to new heights. He works with the extensive AJW Digital Team to ensure we embrace our digital transformation journey as a means to growth and expansion, while also ensuring the security of our systems and safeguarding our invaluable data.
Before joining AJW, Donald worked as an IT Consultant providing expertise in Business Analysis, Systems Support, PowerBuilder, SQL Server, and Oracle for a variety of clients including the International Labour Office, the World Health Organisation, Unilever, Tearfund, Nissan, Trace Solutions and Shop Direct.
He has a strong desire to constantly expand and improve his skills making full use of available resources.
When not securing and analysing our company data, Donald likes cooking (especially on his BBQ, which he does all year round), travelling, and keeping fit at a local boot camp.
Giles Manger
Digital Director
Giles joined AJW Group in 2023 as Digital Operations Director. Based at our Headquarters in Slinfold, he leads the Digital Operations team to ensure the efficient support of our digital objectives and BAU targets.
With a strong background in IT delivery and project management, Giles has extensive experience in managing digital teams in several capacities, from support and operations to digital transformation.
He is driven by the completion of effective and focused delivery and loves nothing more than working with motivated individuals and teams across all sectors of an organisation. When he’s not leading digital operations, Giles enjoys spending time with his wife and three children. He is also an avid sports fan and enjoys keeping active. He has completed several triathlon races and ran The London Marathon in 2024!
Ian Parker
Security & Operations Director
Ian joined AJW in July 2023 as Digital Security Director, based at the AJW Headquarters in Slinfold, UK. With his wealth of knowledge, he leads AJW’s data privacy and security strategy, as well as ensuring good security is at the foundation of all our digital transformation projects.
Ian’s impressive career in digital security management spans more than 20 years, and he has worked for many nationally and globally renowned organisations. Some of his previous roles include; Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau.
When not at work, Ian likes taking time out to enjoy his lifelong love of cycling – even completing a triathlon or two!
Donald Parsons
Data & Analytics Director
Giles Manger
Digital Director
Donald Parsons
Data & Analytics Director
Donald is a skilled IT professional with experience across a variety of industries and roles. Currently holding the position of Data & Analytics Director, he joined AJW Group in 2019 in the role of Data Warehouse Manager and then moved into the position of Data & Analytics Manager.
Donald is responsible for championing the responsible and strategic use of our data, playing a pivotal role in keeping both our company and the aviation industry soaring to new heights. He works with the extensive AJW Digital Team to ensure we embrace our digital transformation journey as a means to growth and expansion, while also ensuring the security of our systems and safeguarding our invaluable data.
Before joining AJW, Donald worked as an IT Consultant providing expertise in Business Analysis, Systems Support, PowerBuilder, SQL Server, and Oracle for a variety of clients including the International Labour Office, the World Health Organisation, Unilever, Tearfund, Nissan, Trace Solutions and Shop Direct.
He has a strong desire to constantly expand and improve his skills making full use of available resources.
When not securing and analysing our company data, Donald likes cooking (especially on his BBQ, which he does all year round), travelling, and keeping fit at a local boot camp.
Giles Manger
Digital Director
Giles joined AJW Group in 2023 as Digital Operations Director. Based at our Headquarters in Slinfold, he leads the Digital Operations team to ensure the efficient support of our digital objectives and BAU targets.
With a strong background in IT delivery and project management, Giles has extensive experience in managing digital teams in several capacities, from support and operations to digital transformation.
He is driven by the completion of effective and focused delivery and loves nothing more than working with motivated individuals and teams across all sectors of an organisation. When he’s not leading digital operations, Giles enjoys spending time with his wife and three children. He is also an avid sports fan and enjoys keeping active. He has completed several triathlon races and ran The London Marathon in 2024!
Ian Parker
Security & Operations Director
Ian Parker
Security & Operations Director
Ian joined AJW in July 2023 as Digital Security Director, based at the AJW Headquarters in Slinfold, UK. With his wealth of knowledge, he leads AJW’s data privacy and security strategy, as well as ensuring good security is at the foundation of all our digital transformation projects.
Ian’s impressive career in digital security management spans more than 20 years, and he has worked for many nationally and globally renowned organisations. Some of his previous roles include; Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau.
When not at work, Ian likes taking time out to enjoy his lifelong love of cycling – even completing a triathlon or two!
Donald Parsons
Data & Analytics Director
Donald Parsons
Data & Analytics Director
Donald is a skilled IT professional with experience across a variety of industries and roles. Currently holding the position of Data & Analytics Director, he joined AJW Group in 2019 in the role of Data Warehouse Manager and then moved into the position of Data & Analytics Manager.
Donald is responsible for championing the responsible and strategic use of our data, playing a pivotal role in keeping both our company and the aviation industry soaring to new heights. He works with the extensive AJW Digital Team to ensure we embrace our digital transformation journey as a means to growth and expansion, while also ensuring the security of our systems and safeguarding our invaluable data.
Before joining AJW, Donald worked as an IT Consultant providing expertise in Business Analysis, Systems Support, PowerBuilder, SQL Server, and Oracle for a variety of clients including the International Labour Office, the World Health Organisation, Unilever, Tearfund, Nissan, Trace Solutions and Shop Direct.
He has a strong desire to constantly expand and improve his skills making full use of available resources.
When not securing and analysing our company data, Donald likes cooking (especially on his BBQ, which he does all year round), travelling, and keeping fit at a local boot camp.
Giles Manger
Digital Director
Giles Manger
Digital Director
Giles joined AJW Group in 2023 as Digital Operations Director. Based at our Headquarters in Slinfold, he leads the Digital Operations team to ensure the efficient support of our digital objectives and BAU targets.
With a strong background in IT delivery and project management, Giles has extensive experience in managing digital teams in several capacities, from support and operations to digital transformation.
He is driven by the completion of effective and focused delivery and loves nothing more than working with motivated individuals and teams across all sectors of an organisation. When he’s not leading digital operations, Giles enjoys spending time with his wife and three children. He is also an avid sports fan and enjoys keeping active. He has completed several triathlon races and ran The London Marathon in 2024!
Ian Parker
Security & Operations Director
Ian Parker
Security & Operations Director
Ian joined AJW in July 2023 as Digital Security Director, based at the AJW Headquarters in Slinfold, UK. With his wealth of knowledge, he leads AJW’s data privacy and security strategy, as well as ensuring good security is at the foundation of all our digital transformation projects.
Ian’s impressive career in digital security management spans more than 20 years, and he has worked for many nationally and globally renowned organisations. Some of his previous roles include; Chief Information Security Officer at Menzies, Head of Information Security, Risk and Compliance at Fujitsu UK and Ireland, and Head of Information Security at the Criminal Records Bureau.
When not at work, Ian likes taking time out to enjoy his lifelong love of cycling – even completing a triathlon or two!
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