AJW recognises the important role IT plays in supporting the growth of a successful global enterprise: as a company grows, the IT must grow and evolve in tandem. Investment in IT allows AJW to maintain and improve its competitive advantage by continuously improving operating performance and customer experience through an IT strategy that is aligned to business objectives.
The move to AJW's new Headquarters provided the opportunity to implement a state-of-the-art infrastructure, comprising of the latest technologies and solutions with a strong emphasis on virtualisation and cloud computing. This allows interaction and collaboration across AJW's global network and provides a continuous communication channel to all AJW operatives around the world.
The dynamic culture of the business demands an equally dynamic IT department, comprising of a strong team of certified professionals divided into two distinct sub-departments:
Support
The fast-paced IT helpdesk team support the end-user requirements of the entire AJW Group. The expert technical staff provide global support around the clock, providing a single point of contact for end-user assistance.
Projects
Software development plays a key role in maintaining AJW's competitive advantage, and a considerable investment in inventory management, stock control and customer relations management ensures that AJW stay one step ahead of the competition. The project team are also responsible for managing the entire global IT infrastructure of the business, continuously improving performance and resilience, and implementing cutting-edge solutions.
An ideal candidate for this department would possess a broad knowledge of IT, ideally with a sound working knowledge of virtualized environments. They would have strong communication skills with an enthusiastic and professional attitude, demonstrating the ability to work with a wide range of staff and customers. The ideal candidate will have excellent technical and analytical skills, show initiative and be a quick learner who is able to absorb technical information.
View our current vacancies
What our people say
Amedeo Sanna
Technology Service Desk Team Leader - MXP
Gina Foice
Digital Design Manager
Jake Hilder
Senior Application Developer
Luke Lowson
Junior Security Analyst
Amedeo Sanna
Technology Service Desk Team Leader - MXP
I first encountered AJW Malpensa while working as an external IT Technician in 2021. I spent several months providing on-site support, before being offered an internal position. I had to learn a lot very quickly, but my greatest learning resources were my colleagues, who were patient, supportive and provided me with the necessary tools to perform my job well.
The ongoing development of the warehouse in Italy, along with the projects coming from HQ, means I am always learning and acquiring new knowledge. I am grateful to AJW for recognising this growth and dedication - and acknowledging it by promoting me to Team Leader and allowing me to recruit a new colleague to my department.
I have had the opportunity to witness AJW MXP's journey almost from the beginning, and the growth of the entire hub up to the present day makes me proud of the work we have done so far - both my own and that of everyone else. AJW is a supportive and inclusive company, where employees aren't numbers but people to listen to, help, and support.
Gina Foice
Digital Design Manager
Career progression is a big strength of AJW’s, and I have personally benefitted from the many training and certification opportunities on offer. I’ve worked my way up from being a Warehouse and Logistics Support Executive to my current role as Digital Design Manager, and I’m currently completing a Level 4 Business Analyst Apprenticeship with Metadata.
AJW operates in a complex industry – so there’s something new to learn every day! I love the variety of work in my role, and the fact that I get to collaborate with teams throughout the organisation.
Being able to improve areas across the business with projects that I have helped to deliver is extremely fulfilling.
Jake Hilder
Senior Application Developer
At AJW, I’ve been fortunate enough to work my way up from a Support Apprentice to a Senior Developer. I joined AJW as a First Line Support Apprentice in September 2016, gaining a Level 3 Diploma in IT Systems and Principals, as well as a CCNA Network Fundamentals Certificate. This allowed me to get promoted to Support Engineer.
I then moved into the Business Applications team where I learnt numerous programming tools and languages. I am now a Senior Application Developer getting involved in many big projects, most notably the recent roll out of a new Customer Relationship Management system, where I was the project lead for my team.
Over the years, I’ve had the ability to train on, and use, multiple different systems and programming languages, and have been given the opportunity to earn certificates in SQL, Oracle SQL, Delphi and Prince2. I am also currently working towards Golang and PMP. My knowledge of these systems helps me to deliver high-quality projects to the rest of the business.
AJW’s HQ is very local to me which is a great benefit - and the facilities are perfect. I enjoy working with everyone in my team, and we often use our fun budget to stay connected as a department. I also love collaborating with the wider company.
Luke Lowson
Junior Security Analyst
I have been provided with plenty of career opportunities at AJW. When I first joined the company in the Premises Team, I was sent on a course to update my existing BS7671 17th Edition electrical qualification to a BS7671 18th Edition Amendment 2.
I have recently had a big career path change into a new department at AJW, which I am very passionate about. I am now working in the Cyber Security Team as a Junior Security Analyst, undertaking an apprenticeship through work. I never thought an opportunity like this would be available to me, but when I approached AJW’s senior management about my aspirations, they couldn't be happier to help.
AJW provides a very friendly, dedicated, and hard-working culture which I am very fond of. Recognition is given where it is due, and staff are rewarded for their dedication and hard work.
I believe AJW's strength lies not just in keeping the world flying, but in letting their staff take off in their career paths. The sky is not the limit at AJW!
Romain Gaget
Digital Engineering Manager
Romain Gaget
Digital Engineering Manager
I joined AJW in 2019 as a Senior JavaScript Web Developer. Since then, I’ve had the privilege of growing within the company. In January 2022, I was promoted to Manager of the Digital Engineering team —a challenging opportunity that I embraced with the unwavering support of my colleagues and the IT department.
My role at AJW allows me to pursue my passion for the tech industry and web development through continuous learning. With the support of my colleagues, I thrive in an environment where I can explore new concepts and stay up to date with cutting-edge technologies. Additionally, AJW provides access to training programs and even covers certification costs as part of career growth.
Furthermore, the flexible work hours and hybrid model have been instrumental in maintaining a healthy work-life balance and fulfilling my family responsibilities.
Amedeo Sanna
Technology Service Desk Team Leader - MXP
Gina Foice
Digital Design Manager
Jake Hilder
Senior Application Developer
Amedeo Sanna
Technology Service Desk Team Leader - MXP
I first encountered AJW Malpensa while working as an external IT Technician in 2021. I spent several months providing on-site support, before being offered an internal position. I had to learn a lot very quickly, but my greatest learning resources were my colleagues, who were patient, supportive and provided me with the necessary tools to perform my job well.
The ongoing development of the warehouse in Italy, along with the projects coming from HQ, means I am always learning and acquiring new knowledge. I am grateful to AJW for recognising this growth and dedication - and acknowledging it by promoting me to Team Leader and allowing me to recruit a new colleague to my department.
I have had the opportunity to witness AJW MXP's journey almost from the beginning, and the growth of the entire hub up to the present day makes me proud of the work we have done so far - both my own and that of everyone else. AJW is a supportive and inclusive company, where employees aren't numbers but people to listen to, help, and support.
Gina Foice
Digital Design Manager
Career progression is a big strength of AJW’s, and I have personally benefitted from the many training and certification opportunities on offer. I’ve worked my way up from being a Warehouse and Logistics Support Executive to my current role as Digital Design Manager, and I’m currently completing a Level 4 Business Analyst Apprenticeship with Metadata.
AJW operates in a complex industry – so there’s something new to learn every day! I love the variety of work in my role, and the fact that I get to collaborate with teams throughout the organisation.
Being able to improve areas across the business with projects that I have helped to deliver is extremely fulfilling.
Jake Hilder
Senior Application Developer
At AJW, I’ve been fortunate enough to work my way up from a Support Apprentice to a Senior Developer. I joined AJW as a First Line Support Apprentice in September 2016, gaining a Level 3 Diploma in IT Systems and Principals, as well as a CCNA Network Fundamentals Certificate. This allowed me to get promoted to Support Engineer.
I then moved into the Business Applications team where I learnt numerous programming tools and languages. I am now a Senior Application Developer getting involved in many big projects, most notably the recent roll out of a new Customer Relationship Management system, where I was the project lead for my team.
Over the years, I’ve had the ability to train on, and use, multiple different systems and programming languages, and have been given the opportunity to earn certificates in SQL, Oracle SQL, Delphi and Prince2. I am also currently working towards Golang and PMP. My knowledge of these systems helps me to deliver high-quality projects to the rest of the business.
AJW’s HQ is very local to me which is a great benefit - and the facilities are perfect. I enjoy working with everyone in my team, and we often use our fun budget to stay connected as a department. I also love collaborating with the wider company.
Luke Lowson
Junior Security Analyst
Romain Gaget
Digital Engineering Manager
Luke Lowson
Junior Security Analyst
I have been provided with plenty of career opportunities at AJW. When I first joined the company in the Premises Team, I was sent on a course to update my existing BS7671 17th Edition electrical qualification to a BS7671 18th Edition Amendment 2.
I have recently had a big career path change into a new department at AJW, which I am very passionate about. I am now working in the Cyber Security Team as a Junior Security Analyst, undertaking an apprenticeship through work. I never thought an opportunity like this would be available to me, but when I approached AJW’s senior management about my aspirations, they couldn't be happier to help.
AJW provides a very friendly, dedicated, and hard-working culture which I am very fond of. Recognition is given where it is due, and staff are rewarded for their dedication and hard work.
I believe AJW's strength lies not just in keeping the world flying, but in letting their staff take off in their career paths. The sky is not the limit at AJW!
Romain Gaget
Digital Engineering Manager
I joined AJW in 2019 as a Senior JavaScript Web Developer. Since then, I’ve had the privilege of growing within the company. In January 2022, I was promoted to Manager of the Digital Engineering team —a challenging opportunity that I embraced with the unwavering support of my colleagues and the IT department.
My role at AJW allows me to pursue my passion for the tech industry and web development through continuous learning. With the support of my colleagues, I thrive in an environment where I can explore new concepts and stay up to date with cutting-edge technologies. Additionally, AJW provides access to training programs and even covers certification costs as part of career growth.
Furthermore, the flexible work hours and hybrid model have been instrumental in maintaining a healthy work-life balance and fulfilling my family responsibilities.
Amedeo Sanna
Technology Service Desk Team Leader - MXP
Gina Foice
Digital Design Manager
Amedeo Sanna
Technology Service Desk Team Leader - MXP
I first encountered AJW Malpensa while working as an external IT Technician in 2021. I spent several months providing on-site support, before being offered an internal position. I had to learn a lot very quickly, but my greatest learning resources were my colleagues, who were patient, supportive and provided me with the necessary tools to perform my job well.
The ongoing development of the warehouse in Italy, along with the projects coming from HQ, means I am always learning and acquiring new knowledge. I am grateful to AJW for recognising this growth and dedication - and acknowledging it by promoting me to Team Leader and allowing me to recruit a new colleague to my department.
I have had the opportunity to witness AJW MXP's journey almost from the beginning, and the growth of the entire hub up to the present day makes me proud of the work we have done so far - both my own and that of everyone else. AJW is a supportive and inclusive company, where employees aren't numbers but people to listen to, help, and support.
Gina Foice
Digital Design Manager
Career progression is a big strength of AJW’s, and I have personally benefitted from the many training and certification opportunities on offer. I’ve worked my way up from being a Warehouse and Logistics Support Executive to my current role as Digital Design Manager, and I’m currently completing a Level 4 Business Analyst Apprenticeship with Metadata.
AJW operates in a complex industry – so there’s something new to learn every day! I love the variety of work in my role, and the fact that I get to collaborate with teams throughout the organisation.
Being able to improve areas across the business with projects that I have helped to deliver is extremely fulfilling.
Jake Hilder
Senior Application Developer
Luke Lowson
Junior Security Analyst
Jake Hilder
Senior Application Developer
At AJW, I’ve been fortunate enough to work my way up from a Support Apprentice to a Senior Developer. I joined AJW as a First Line Support Apprentice in September 2016, gaining a Level 3 Diploma in IT Systems and Principals, as well as a CCNA Network Fundamentals Certificate. This allowed me to get promoted to Support Engineer.
I then moved into the Business Applications team where I learnt numerous programming tools and languages. I am now a Senior Application Developer getting involved in many big projects, most notably the recent roll out of a new Customer Relationship Management system, where I was the project lead for my team.
Over the years, I’ve had the ability to train on, and use, multiple different systems and programming languages, and have been given the opportunity to earn certificates in SQL, Oracle SQL, Delphi and Prince2. I am also currently working towards Golang and PMP. My knowledge of these systems helps me to deliver high-quality projects to the rest of the business.
AJW’s HQ is very local to me which is a great benefit - and the facilities are perfect. I enjoy working with everyone in my team, and we often use our fun budget to stay connected as a department. I also love collaborating with the wider company.
Luke Lowson
Junior Security Analyst
I have been provided with plenty of career opportunities at AJW. When I first joined the company in the Premises Team, I was sent on a course to update my existing BS7671 17th Edition electrical qualification to a BS7671 18th Edition Amendment 2.
I have recently had a big career path change into a new department at AJW, which I am very passionate about. I am now working in the Cyber Security Team as a Junior Security Analyst, undertaking an apprenticeship through work. I never thought an opportunity like this would be available to me, but when I approached AJW’s senior management about my aspirations, they couldn't be happier to help.
AJW provides a very friendly, dedicated, and hard-working culture which I am very fond of. Recognition is given where it is due, and staff are rewarded for their dedication and hard work.
I believe AJW's strength lies not just in keeping the world flying, but in letting their staff take off in their career paths. The sky is not the limit at AJW!
Romain Gaget
Digital Engineering Manager
Romain Gaget
Digital Engineering Manager
I joined AJW in 2019 as a Senior JavaScript Web Developer. Since then, I’ve had the privilege of growing within the company. In January 2022, I was promoted to Manager of the Digital Engineering team —a challenging opportunity that I embraced with the unwavering support of my colleagues and the IT department.
My role at AJW allows me to pursue my passion for the tech industry and web development through continuous learning. With the support of my colleagues, I thrive in an environment where I can explore new concepts and stay up to date with cutting-edge technologies. Additionally, AJW provides access to training programs and even covers certification costs as part of career growth.
Furthermore, the flexible work hours and hybrid model have been instrumental in maintaining a healthy work-life balance and fulfilling my family responsibilities.
Amedeo Sanna
Technology Service Desk Team Leader - MXP
Amedeo Sanna
Technology Service Desk Team Leader - MXP
I first encountered AJW Malpensa while working as an external IT Technician in 2021. I spent several months providing on-site support, before being offered an internal position. I had to learn a lot very quickly, but my greatest learning resources were my colleagues, who were patient, supportive and provided me with the necessary tools to perform my job well.
The ongoing development of the warehouse in Italy, along with the projects coming from HQ, means I am always learning and acquiring new knowledge. I am grateful to AJW for recognising this growth and dedication - and acknowledging it by promoting me to Team Leader and allowing me to recruit a new colleague to my department.
I have had the opportunity to witness AJW MXP's journey almost from the beginning, and the growth of the entire hub up to the present day makes me proud of the work we have done so far - both my own and that of everyone else. AJW is a supportive and inclusive company, where employees aren't numbers but people to listen to, help, and support.
Gina Foice
Digital Design Manager
Gina Foice
Digital Design Manager
Career progression is a big strength of AJW’s, and I have personally benefitted from the many training and certification opportunities on offer. I’ve worked my way up from being a Warehouse and Logistics Support Executive to my current role as Digital Design Manager, and I’m currently completing a Level 4 Business Analyst Apprenticeship with Metadata.
AJW operates in a complex industry – so there’s something new to learn every day! I love the variety of work in my role, and the fact that I get to collaborate with teams throughout the organisation.
Being able to improve areas across the business with projects that I have helped to deliver is extremely fulfilling.
Jake Hilder
Senior Application Developer
Jake Hilder
Senior Application Developer
At AJW, I’ve been fortunate enough to work my way up from a Support Apprentice to a Senior Developer. I joined AJW as a First Line Support Apprentice in September 2016, gaining a Level 3 Diploma in IT Systems and Principals, as well as a CCNA Network Fundamentals Certificate. This allowed me to get promoted to Support Engineer.
I then moved into the Business Applications team where I learnt numerous programming tools and languages. I am now a Senior Application Developer getting involved in many big projects, most notably the recent roll out of a new Customer Relationship Management system, where I was the project lead for my team.
Over the years, I’ve had the ability to train on, and use, multiple different systems and programming languages, and have been given the opportunity to earn certificates in SQL, Oracle SQL, Delphi and Prince2. I am also currently working towards Golang and PMP. My knowledge of these systems helps me to deliver high-quality projects to the rest of the business.
AJW’s HQ is very local to me which is a great benefit - and the facilities are perfect. I enjoy working with everyone in my team, and we often use our fun budget to stay connected as a department. I also love collaborating with the wider company.
Luke Lowson
Junior Security Analyst
Luke Lowson
Junior Security Analyst
I have been provided with plenty of career opportunities at AJW. When I first joined the company in the Premises Team, I was sent on a course to update my existing BS7671 17th Edition electrical qualification to a BS7671 18th Edition Amendment 2.
I have recently had a big career path change into a new department at AJW, which I am very passionate about. I am now working in the Cyber Security Team as a Junior Security Analyst, undertaking an apprenticeship through work. I never thought an opportunity like this would be available to me, but when I approached AJW’s senior management about my aspirations, they couldn't be happier to help.
AJW provides a very friendly, dedicated, and hard-working culture which I am very fond of. Recognition is given where it is due, and staff are rewarded for their dedication and hard work.
I believe AJW's strength lies not just in keeping the world flying, but in letting their staff take off in their career paths. The sky is not the limit at AJW!
Romain Gaget
Digital Engineering Manager
Romain Gaget
Digital Engineering Manager
I joined AJW in 2019 as a Senior JavaScript Web Developer. Since then, I’ve had the privilege of growing within the company. In January 2022, I was promoted to Manager of the Digital Engineering team —a challenging opportunity that I embraced with the unwavering support of my colleagues and the IT department.
My role at AJW allows me to pursue my passion for the tech industry and web development through continuous learning. With the support of my colleagues, I thrive in an environment where I can explore new concepts and stay up to date with cutting-edge technologies. Additionally, AJW provides access to training programs and even covers certification costs as part of career growth.
Furthermore, the flexible work hours and hybrid model have been instrumental in maintaining a healthy work-life balance and fulfilling my family responsibilities.