24/7 AOG Critical Response
Hotline
UK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
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24/7 AOG Critical Response
HotlineUK +44 1403 798888US +1 877 780 2008
Our award winning global AOG service is manned 24 hours a day, 365 days a year.
Please call +44 1403 798888 or email aog@ajw-group.com.
AJW CUSTOMER ACCOUNT
Existing AJW customers can benefit from a secure online account, giving instant access to the real-time information you need, when you need it most.
The AOG department is a dedicated, well trained and highly motivated team responsible for addressing and satisfying the AOG (Aircraft On Ground) or critical requirements for airlines or charter aircraft. The out of hours AOG service provides seamless frontline service roles.
Ensuring the continuity of fast and efficient service 24/7/365, and providing a cost efficient, fast paced, bespoke service, where good communication, ability to perform under pressure, sense of urgency and attention to detail is of paramount importance. 80% of the AOG team operates outside normal office hours as a full AOG spares support service, with the remaining 20% supporting a variety of sales operations during the day.
There is a high degree of overlap and interaction between the AOG roles, which facilitates sharing of information, resulting in time and cost savings.
The AOG service is comprised of the following roles and responsibilities:
AOG manager & shift team-leaders
AOG sales
AOG logistics
AOG inspection and warehouse operations
View our current vacancies
What our people say
Jono Speed
AOG Manager
Jono Speed 
AOG Manager
In my time at AJW, I have been given the opportunity to work in various roles which has given me the ability for growth, both personally and professionally.
AJW actively encourages continuous learning to help you develop and be the best you can be. This is very much part of the culture of the business, and the encouragement of collaboration and innovative thinking makes it a great company to be part of.
AJW has many benefits on offer which include a fully equipped gym, an onsite restaurant, a cycle to work scheme, and pension scheme to name a few. We also have various events throughout the year to celebrate our successes.
Jono Speed
AOG Manager
Jono Speed
AOG Manager
In my time at AJW, I have been given the opportunity to work in various roles which has given me the ability for growth, both personally and professionally.
AJW actively encourages continuous learning to help you develop and be the best you can be. This is very much part of the culture of the business, and the encouragement of collaboration and innovative thinking makes it a great company to be part of.
AJW has many benefits on offer which include a fully equipped gym, an onsite restaurant, a cycle to work scheme, and pension scheme to name a few. We also have various events throughout the year to celebrate our successes.
Jono Speed
AOG Manager
Jono Speed
AOG Manager
In my time at AJW, I have been given the opportunity to work in various roles which has given me the ability for growth, both personally and professionally.
AJW actively encourages continuous learning to help you develop and be the best you can be. This is very much part of the culture of the business, and the encouragement of collaboration and innovative thinking makes it a great company to be part of.
AJW has many benefits on offer which include a fully equipped gym, an onsite restaurant, a cycle to work scheme, and pension scheme to name a few. We also have various events throughout the year to celebrate our successes.
Jono Speed
AOG Manager
Jono Speed
AOG Manager
In my time at AJW, I have been given the opportunity to work in various roles which has given me the ability for growth, both personally and professionally.
AJW actively encourages continuous learning to help you develop and be the best you can be. This is very much part of the culture of the business, and the encouragement of collaboration and innovative thinking makes it a great company to be part of.
AJW has many benefits on offer which include a fully equipped gym, an onsite restaurant, a cycle to work scheme, and pension scheme to name a few. We also have various events throughout the year to celebrate our successes.
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